Privacy policy

Tetris Timber Flooring respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following personal information:

• Name

• Contact details (phone number, email, postal address)

• Property details relevant to service delivery

• Payment or billing details (when applicable)

• Communication preferences or service history

We collect this information when you:

• Submit an enquiry or request a quote

• Book a service

• Communicate with us via phone, email, or our website

• Subscribe to any updates or marketing

2. How We Use Your Information

Your information may be used to:

• Provide you with flooring-related services

• Respond to enquiries or customer support requests

• Deliver invoices and manage billing

• Improve our services and customer experience

• Send marketing communications (you may opt-out at any time)

3. Disclosure of Information

We will not sell or rent your information. We may share it with:

• Third-party providers helping us deliver our services (e.g., IT support, payment processors)

• Authorities if legally required

4. Data Security

We take all reasonable steps to secure your data and protect it from unauthorized access, disclosure, or misuse. However, no internet-based service can be guaranteed 100% secure.

5. Cookies & Website Analytics

Our website may use cookies and third-party analytics tools (like Google Analytics) to enhance user experience. You may adjust your browser settings to reject cookies.

6. Access and Correction

You may request access to your personal data or request a correction by contacting us at:

Tetris Timber Flooring
Email: info@tetristimberflooring.com
Phone: +61415 963 529

7. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on this page with the updated effective date.